Last updated: August 2026
For custom software development, AI integration, and other agency services, payments are governed by the specific milestone contracts signed between Dinonex Technologies Private Limited and the client. Due to the custom nature of these digital services, payments made for completed milestones are non-refundable unless otherwise explicitly stated in the contract.
For our digital SaaS platforms such as AreYouFit, all platform subscription sales are final. We do not offer prorated refunds for canceled subscriptions. You may cancel your subscription at any time, and you will continue to have access to the service through the end of your current billing period.
Third-Party Services: AreYouFit by Dinonex is solely a technology platform that connects users with independent professionals (gym owners, trainers, nutritionists, etc.). Any fees paid for consultations, gym packages, workout plans, or diet plans are processed on behalf of these independent professionals. Dinonex Technologies is not responsible for issuing refunds for disputes regarding the quality, delivery, or cancellation of services provided by these third-party professionals. All such refund requests must be directed to the specific professional or facility that provided the service.
If our services are interrupted for an extended period due to unforeseen technical difficulties on our end, we may, at our sole discretion, issue account credits for the affected time period.
If you believe you have been billed in error, please contact our support team immediately so we can investigate and resolve the issue.
Email: info@dinonex.com
Phone: Please reach out via email for a scheduled call.